Co-designing the APS Delivering Great Policy model

IMAGE: Snapshot of the policy advice model
IMAGE: Snapshot of the policy advice model

Co-designing the APS Delivering Great Policy model

The project goal was to improve the ability of the APS to provide high-quality policy advice to the government.

Our initial role was to guide the team through a 10-week co-design process to develop a model for great policy advice. Our approach used existing knowledge as a baseline, and engaged over 180 stakeholders in a series of co-design workshops both inside and outside the ACT. 

We weren’t just creating a model, we were role modelling new ways of working, mindsets and approaches. These are the approaches that underpin the success of the new model, and testing them with the team enabled us to learn about the challenges and find ways to work through them. The process was made public at www.policyhub.gov.au.

After the official launch of the model prototype in late 2020, we tested it on real-life policy projects, and created a capability building framework to embed this way of working across the APS. 

As the APS Academy website states:
The Delivering Great Policy model outlines the key elements of great policy advice, provides common language and a framework to align around, and helps policy advisors to keep what’s important front of mind to deliver the best quality advice in any given context.”

Client: Department of Premier & Cabinet
Year: 2019-22 (while Alexandra was working at Meld Studios)

good design